Norton Internet Security 2010 1-User 3PCs
by Symantec
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Software Summary
Manufacturer: SymantecBrand: Symantec
Audio: English (Original Language)
Format: CD-ROM
Release Date: 2009-09-30
Platform: Windows 7, Windows Vista, Windows XP
Model: 20043745
Product features:
- Norton Internet Security 2010 delivers fast and light comprehensive online threat protection,
- Guarding your PC, network, and your identity without slowing you down
- Gives you greater insight into downloaded applications..
- ..And files by telling you where they came from, if they can be trusted, and how they may impact your PC's resources and performance
- Proactively blocks hackers and prevents dangerous software from downloading to your computer when you surf the web
Software Reviews of Norton Internet Security 2010 1-User 3PCs
Customer Review: After a year it's still leaking...
Summary: 2 Stars
Customer review from the Amazon Vine™ Program (What's this?)
This review is going to be much like my review of the 2009 edition of Norton 360 because, except for the removal of the backup features, the two programs are quite alike. For the same reason, I am not going to be so nice to Symantec, the makers of Norton 360 and Norton Internet Security this time around. I want to be clear that I am only referring to the Windows XP version in this review. I may post another one for Windows 7 users once my new system arrives.
The main problem is this: You absolutely cannot trust the firewall to work correctly on your system as configured as it is too permissive. This means you run the risk of losing valuable personal information and/or damaging your computer. In the default "set it and forget it" mode, it has continued to fail in almost every firewall test I have thrown at it as it does a horrible job of detecting and blocking potential threats on its own. Even a free firewall program provided by Comodo performs better than Norton Internet Security.
The only way to make the firewall safe is to do the following steps:
1) Open the Norton Internet Security homepage by doubleclicking on the icon in the system tray
2) In the box named Network, click on "Settings"
3) Scroll down to Smart Firewall, click "Configure[+]" next to Advanced Settings
4) Turn "Automatic Program Control" off and "Advanced Events Monitoring" on
5) You'll get a warning that it's for advanced users, congratulations that's what you will become soon
6) Hit Apply to accept. If your settings are correct, it should match the image I uploaded to Amazon.
From this point forward, it will start to ask you before you start a program or access the Internet; much like the previously referenced Comodo firewall. It will seem annoying at first, however the interruptions will become less frequent as it "learns" the programs that you have designated as safe. You may not recognize each individual file but you can make educated guesses. For instance, if the file is located in the directory of the program you just started up, it's a high probability the file is legitimate. Because Norton has started including file directories in its popup alerts, it becomes much easier to locate files you're unsure of. From there you can check the properties of the file to make sure they match the program's vendor, Microsoft, or otherwise. It just depends on how accepting you want to be. After a while, the interruptions will become infrequent unless you install something new or, more importantly, something uninvited is trying to access the Internet without your permission. It's not a foolproof method by any means, but it is much safer than the Norton 360 and IS 2010 default which seems to be to allow anything you run to access the Internet and/or your computer. As long as you perform these steps, the firewall performs quite well.
Fortunately I can say that the antivirus works much better. It even identified and quarantined a few of my firewall leaktests before I was able to run them. No virus protector is 100% safe, however, so the best way to protect your computer is still to practice safe surfing. When I deliberately tried to run some questionable files, one of them managed to make my computer unbootable and Norton never stopped it. The same thing happened to Norton 360. This brings me to another issue. I sent that file to Symantec months ago with specific details about what it does yet even now Norton doesn't catch it. I'm starting to wonder how much they're paying attention to the files we send them. Maybe they're being overrun by the number of people submitting iexplore.exe as a potential virus.
The database is still a mess of unnecessary messages that are service related rather than virus related. There does seem to be some realization of this so this years version is a little less confusing with links to the database regarding particular issues you may click on. Cosmetically, Norton has changed to yellow over black instead of black over yellow. There's a nice (buried) feature called optimize. To get there you need to flip the main menu to the performance history and click a tiny link of the same name. Not sure why it's tucked away, but for this aging system I did notice some improvement in startup times. Symantec will honor the remaining days of a subscription to a former product and add them to this year's product but you will have to contact them. It will also transfer your settings and identity cards and passwords, however it will not use your identity card information on new websites. Per support you need to delete them, in spite of the import, and start over. I also find it takes much longer to login than it did using Norton 360; almost a 10-15 second wait. Not sure if that was due to the import or a problem with the program.
Norton Internet Security 2010 says on the box that it supports POP3 and SMTP now for its email scanner. That would cover almost every email scanner on the market. In Symantec's world, however, that only means Outlook and Outlook Express according to a support guy named Kumar. He says that, in spite of the many popular email programs on the market, Norton continues to support only Outlook and Outlook Express but he couldn't really explain why Symantec appears to be flat out lying. Maybe he was stoned. I'll ask Harold next time.
One new feature that doesn't impress me are the constant popups saying I am the first person to run this program or that. Quite odd considering I get these warnings even after downloading a file from the Symantec website. You can remove this annoyance by clicking Web Settings then turning off Download Insight. You have to turn it off completely,otherwise it'll simply delete any file it considers a risk. One of these days Symantec will realize we don't like it when they do that.
In short, this version of Norton is not much of an improvement over last year's version and there were a ton of areas where they could have made improvements.
Description of Norton Internet Security 2010 1-User 3PCs
Norton Internet Security 2010 1-User 3PCsVirus Protection Software
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